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Personnal data policy

The user is informed that personal data processed on the platform are subject to computerized processing under the responsibility of MyTroc. As part of this activity, MyTroc takes great care in ensuring the security and confidentiality of the information in its possession and in protecting the personal data of users of its services, in accordance with applicable laws and regulations, particularly Law No. 78-17 of January 6, 1978, amended (the French Data Protection Act), and Regulation No. 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of individuals with regard to the processing of personal data and the free movement of such data (GDPR). MyTroc is committed to:

  • Informing you about the personal data we collect,
  • Explaining how we use your personal data,
  • Ensuring the protection of your personal data,
  • Guaranteeing your right to correct, transfer, and erase your personal data,
  • Notifying you in case of any issues affecting the protection of your personal data.

Data Controller Identity

The data controller mentioned in this document is MyTroc. The Data Protection Officer (DPO) for MyTroc can be contacted at the following address: informatique-et-libertes@mytroc.pro.

Types of Data Collected

Data provided directly by users

This data is collected during subscription to the service, account creation, or when accessing any other offer or service. This includes:

  • First and last names,
  • Postal address, email address, phone number,
  • Your service and position,
  • Encrypted username and password used for identification.

The processing of this data (email, name, surname, address, phone number, position) aims to identify users, especially the addresses of establishments, for the purpose specified in Article 2 of these General Terms of Use.

Data we collect automatically

During each visit to the EcoBoutik platform, we collect information related to your connection and navigation. Various technologies may be used to collect this data, which includes:

  • Device identifiers (IP address, Android ID, Apple ID, etc.),
  • Type of operating system used (Microsoft Windows, Apple OS, Linux, Unix, etc.),
  • Browser type and version used (Microsoft Internet Explorer, Apple Safari, Mozilla Firefox, Google Chrome, etc.),
  • Dates and times of connection to our services,
  • Referrer URL (the page you came from),
  • Browsing data on our services, viewed content.

Purpose of Data Processing

The data collected is used by MyTroc solely for the proper provision of the EcoBoutik service. Personal data is collected for the processing of a professional exchange platform for employees to find and offer professional equipment, for the following purposes:.

  • Managing, validating, publishing, and tracking user ads,
  • Sending information on changes or updates to our services,
  • Managing your rights regarding your personal data,
  • Collecting statistical information on the use of the service by users.

Data is stored for 365 days or according to the legal and/or fiscal timeframe in effect (e.g., for invoices, accounting records, etc.).

Location of Data Processing

Data processing and the storage of personal data take place in France.

Recipients of Data

Some of the personal data collected by MyTroc may be transmitted to MyTroc as a subcontractor to assist with the execution of its activities. They are contractually obliged to protect the data and use it only for the purposes for which it was provided, in accordance with this policy.

Data Retention Period

Data is stored for one year after the last connection to the EcoBoutik platform. The data will be communicated to MyTroc (1 rue du Docteur Labbe, 75020 Paris) and the hosting provider OVH (2 rue Kellermann - 59100 Roubaix), or according to the legal and/or fiscal timeframe in effect (e.g., for invoices, accounting records, etc.).

Data Security

MyTroc and its subcontractors ensure the confidentiality, integrity, and security of the entrusted data by implementing appropriate organizational and technical measures, as well as enhanced IT protection. Data transmission is protected by a secure channel using the SSL security protocol. MyTroc employees are subject to strict confidentiality regarding members' personal data.

Right to Rectification, Data Portability, and Right to Be Forgotten

In accordance with personal data regulations, you have the right to access, rectify, oppose, delete, transfer, and limit the processing of your data. You can exercise this right by emailing mes-donnees@mytroc.pro with proof of your identity.

For any questions regarding the processing of your data, you can contact MyTroc

's Data Protection Officer (DPO):

  • By email at: informatique-et-libertes@mytroc.pro
  • By mail at: MyTroc, 1 rue du Docteur Labbe, 75020 Paris

You can file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL) at: 3 Place de Fontenoy – TSA 80715 – 75334 PARIS CEDEX 07. Téléphone : 01 53 73 22 22.